Privacy Policy

This Privacy Policy explains how Mert Çelik Denizer ("the Company" or "we") collects, uses, and protects your personal data on vesikalik.com.tr and in our AI-powered biometric photo analysis, generation, and print ordering services.

Data Controller

Under Turkish Law No. 6698 (KVKK) and the GDPR, the data controller is:

• Name: Mert Çelik Denizer
• Tax ID (VKN): 2920840438
• Tax office: Kocasinan VD
• Address: Fortis Plaza, B119 Küçükcekmece/İstanbul
• Email: [email protected]

Data We Collect

Account and identity data

• On account creation: first name, last name, email, phone
• On guest orders (no account): email, full name, phone

Order and delivery data

• Order contents (selected format/size, package, quantity, amounts) and order history
• If cargo or courier delivery is chosen: delivery address (province, district, postal code, full address) and recipient phone number
• Payment method and payment status — your credit card details are never stored on our systems

Photo and analysis data

• The photo you upload and the results produced by the analysis engine (compliance verdict, measurements, crop geometry)
• The generated biometric photo and print sheet files (needed to fulfil your order)

Technical data

• IP address, browser info (user-agent), page views, error logs

Purposes of Use

• Providing the photo analysis and generation service
• Taking orders, tracking payment, print production, and delivery (digital file, cargo, or courier)
• Managing your account and giving you access to your order and analysis history
• Security, abuse detection, and error tracking
• Fulfilling legal obligations (invoicing, accounting, consumer law)
• Marketing communication, subject to your explicit consent

How Your Photos Are Processed

Photo analysis and background removal run entirely on our own servers; your photos are never sent to any third-party service for analysis. Stored images are kept in private storage with no public URL; only you (through your account) and authorized administrators can access them.

Retention

• Analysis photos not linked to an order (original, processed, and preview): 7 days.
• Account analysis history without an order: 30 days.
• Order-linked photo and print files: 90 days after the order is completed.
• Order and invoice records (excluding image files): at least 10 years under tax and consumer law.
• Log records: up to 12 months.
• Account deletion: Upon your request, your personal data is deleted or anonymized within 30 days, subject to statutory retention obligations.

Data Transfers

Your personal data is not transferred abroad; all data is hosted on our servers in Turkey. To the extent necessary for delivery, your name, phone, and address are shared with our contracted cargo/courier company. Information may be disclosed to competent public authorities where legally required.

Your Rights

Under KVKK (Turkey) and GDPR (EU) you have the right to access, rectify, erase, restrict processing, data portability, object, and lodge a complaint with the competent supervisory authority. See the GDPR Notice for details. For requests: [email protected].

Changes

This policy may be updated; the current version is always published on this page with a revised "Last updated" date.