Customer reviews and ratings

Both file and print were accepted. The print looks a bit warm compared to studio-processed prints.

As a foreigner I did not know the local size rules; picking the document set everything automatically.

I had not noticed that shooting from standing shows the ground behind and complicates the cut-out.

The scan and file were accepted, but the print looked a bit pale compared to what a studio produces.

Listing the columns of the certificate box one by one is convincing. There really is no photo field.

Light grey backdrop was the right call for a white cat. On white the outline simply vanished.

As a foreigner I did not know the local size rules; picking the document set everything automatically.

The section on a missing pet was more useful than I expected. I prepared a frame the day we registered.

File was accepted at CEAC. Print of the same file looked warmer than typical studio output but the consulate did not complain.

File accepted online but the physical print colour looked a bit different. Not critical since digital was primary.

Getting the head into ICAO 32-36 mm range required two attempts. Once done, print quality was good.

Officer accepted the file but the background looked slightly warm compared to a proper light-grey standard.

The photo itself is clean and got accepted, but the print stock feels a bit light. Not a problem for the file though.

I had been uploading a compressed copy from social media. Using the original from the gallery changed the result.

Not clear at first that bangs cannot touch forehead. Retook with hair tied back — worked.

I came for a tag photo and the table pointed me to the right sub-page immediately. Well organised.

Downloaded the digital file and uploaded it to the portal without resizing. The print sheet arrived separately and looked professional.

The Canadian file size limit had failed me twice before. Followed the note here and the portal accepted it immediately.

Warning that a white cat can come out nearly blank in engraving was accurate. I told the maker in advance.

The chest-level crop advice fixed a photo where I was framed at the waist and looked very far away.

Needed a biometric photo for my residence permit renewal; shot it on my phone and the analysis passed on the second try. Accepted at the office.

I read every guide here and found no contradictions between them. The same rule is stated the same way everywhere.

Burst mode was the advice that mattered. Fifty frames, three usable, one excellent.

Clear warning that this cannot be used for an ID document. I only wanted it for a profile, so that was fine.